SECTION 1 - WHAT INFORMATION DO WE COLLECT?
When you purchase something from petdepot.co.nz, as part of the transaction, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if you have signed-up): With your permission we may send you emails about our store, new products, promotions, AA Smartfuel offers and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to register or complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason like marketing, we will ask you directly for your consent.
How do I withdraw my consent?
If you change your mind after having opted in to receive communications, you may withdraw your consent for us to contact you by contacting us at email@example.com or calling us between 8.30am-5.00pm Monday to Friday on 0800 738 337.
Each email we send has the option to unsubscribe from future marketing promotions.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
We do not sell or share your personal information with other 3rd Parties
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Our payments’ partner is Paystation, which is owned by Trade Me, one of New Zealand’s leading brands.
Paystation is a PCI DSS Level 1 Service Provider which means they submit to the highest standards of securing credit card data. They are an official payment gateway provider for ANZ, ASB, BNZ, Kiwibank and Westpac merchants in New Zealand.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you have an account with us, we encourage you to regularly update your password.
SECTION 7 - COOKIES
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at firstname.lastname@example.org.